Privacy Policy

1. Introduction

MapleShadePark ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy outlines the ways in which we gather, utilize, disclose, and protect your information when you use our website mapleshadepark.sbs or engage in our yacht charter services.

Your agreement to the data handling practices detailed in this policy is implied by your utilization of our services. This policy adheres to pertinent privacy statutes including the Personal Information Protection and Electronic Documents Act (PIPEDA) as well as other applicable Canadian privacy laws.

2. Information We Collect

2.1 Personal Information

We gather personal details that you willingly provide to us when you:

• Reserve a yacht charter
• Reach out via our website or by phone
• Subscribe to our updates
• Complete any forms on our website
• Engage in surveys or promotional activities

This information might consist of:

• Name and contact details (email, telephone, address)
• Payment details (processed securely by third-party entities)
• Charter options and necessities
• Emergency contact details
• Special dietary needs or health-related information (if given)

2.2 Information Collected Automatically

As you browse our website, certain details about your device and browsing actions are automatically recorded:

• IP address and geographical data
• Browser specifications and build
• Visited pages and duration of site visit
• Sites that directed you to ours
• Device specifics (model, screen size, etc.)

2.3 Cookies and Tracking Tools

To improve your browsing experience on our site, we employ cookies and similar tracking methods. These aid us in:

• Storing your custom settings
• Analyzing the performance and usage of our website
• Catering personalized content
• Enhancing our offerings

Cookie preferences can be managed via your browser's settings or our cookie consent notification.

3. Usage of Your Information

The collected information is utilized for various purposes:

• Service Provision: To deliver yacht charter services, confirm reservations, and maintain communication regarding your bookings
• Support for Customers: To address your queries and provide aid as needed
• Transaction Processing: For payment facilitation and billing management
• Security Measures: To secure the integrity of our operations and prevent deceptive activities
• Promotions: With your permission, to send you marketing communications and news
• Website Enhancement: To monitor user interactions and improve functionality of our web domain
• Adherence to Legal Standards: To act in compliance with relevant laws and directives

4. Information Sharing and Divulgement

Your personal data is not sold, exchanged, or leased to external parties. However, your information may be unveiled under these scenarios:

4.1 Collaborating Service Providers

We may provide information to reliable third-party service providers who support us with various tasks, including: payment facilitation; site hosting and upkeep; email advertising; analytics and performance tracking; customer help and support.

4.2 Obligatory Legal Provisions

Your data may be unveiled if compelled by law or in response to legal processes, court mandates, urgent situations, or scrutiny into alleged illegitimate activities or scams.

4.3 Corporate Changes

Should there be a corporate event such as a merger, acquisition, or asset sale, your data could be part of the transferred assets.

5. Data Protection

We apply suitable technical and procedural safety measures to guard your personal details against unauthorized entry, change, disclosure, or destruction. These measures include encryption, secure servers, access control, periodic evaluations, and training for our staff members.

Despite these efforts, no method of data transmission or electronic storage can be entirely secure. We cannot ensure the absolute security of your personal information.

6. Retention of Data

Your personal information is kept only as long as is necessary for the purposes it was collected for or as mandated by legal requirements. Typical retention durations are:

• Charter reservations: 7 years for tax and legal purposes
• Marketing interactions: until you opt to unsubscribe or request deletion
• Web analytics data: 26 months
• Client service interactions: 3 years from the last exchange

7. Your Rights and Preferences

You are granted rights to request access, rectification, erasure (within legal bounds), data portability, withdrawal from marketing communications, and cookie preferences management. To exercise these rights, reach out to us using the provided information below.

8. Connections to Third-Party Platforms

8.1 Use of Google Analytics

The Google Analytics service is employed to gather insights on website engagement. You may opt out through the Google Analytics Opt-out Browser Add-on.

8.2 Interaction with Social Platforms

Links on our domain may lead to social platforms which maintain their own privacy guidelines.

8.3 Financial Transaction Handlers

Monetary transactions are managed by third-party processors that are compliant with the Payment Card Industry Data Security Standard (PCI DSS).

9. Transnational Data Movements

Your data might be transferred to and handled in jurisdictions outside of Spain. We enforce suitable safeguards in line with the requirements of relevant privacy legislations.

10. Consideration of Minors

We do not knowingly collect information from children under the age of 13 as our services are not intended for this demographic. Should you hold the belief that a minor has furnished us with their data, please get in touch with us without delay.

11. Modifications to This Privacy Statement

Amendments to this Privacy Policy may occur to reflect changes in practices or legal requirements. Notices of an updated policy will be made through posting on our site, emailing registered users, or through site notifications. Continued use following the adjustment's effective date indicates your agreement to the changes.

12. Reaching Out to Us

If you have inquiries about this Privacy Policy or our data handling, please contact us:

13. Conformance with Google Ads Consent Policies

We adhere to Google Ads consent policies. Changes to your cookie/tracking settings can be made at any point via our cookie options.